PRivacy

POLICY

Red Door Taxes Inc. Effective Date: May 6, 2026

Red Door Taxes Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect:

  • Name
  • Email address
  • Mobile and other phone numbers
  • Mailing address
  • Information related to your tax matter (returns, supporting documents, and identifying information you provide)
  • Website usage data (IP address, browser type, pages visited)

How We Use Your Information

We use your information to:

  • Provide tax preparation and advisory services
  • Respond to inquiries
  • Send appointment reminders, scheduling updates, and document requests
  • Send billing and account notifications
  • Communicate information about your tax matter
  • Comply with legal, regulatory, and ethical obligations

Red Door Taxes Inc. does not sell your personal information to anyone, for any reason. Ever. We do not make money from third-party ads.

SMS / Text Messaging Communications

Red Door Taxes Inc. sends SMS text messages regarding scheduling, appointment reminders, document requests, return status updates, billing notifications, and other communications related to your tax matter.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to any message to opt out.
  • Reply HELP for assistance.

Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchase or service.

Mobile opt-in information and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors and service providers (such as our SMS aggregator and messaging service provider), solely to deliver the messages.

Email Communications

Red Door Taxes Inc. uses email for service-related communications (such as appointment confirmations, document requests, billing notices, and updates on your tax matter) and may occasionally send informational or promotional emails to existing and prospective clients.

  • Email frequency varies.
  • You can unsubscribe from commercial emails at any time by clicking the unsubscribe link in the email or by emailing ryan@reddoortaxes.com. We honor opt-out requests within 10 business days.
  • Service emails related to an active engagement may continue regardless of unsubscribe status, as they are necessary to deliver our services.
  • We do not sell or rent your email address to any third party.
  • We comply with the CAN-SPAM Act, including providing our business postal address in commercial emails.

Data Sharing

We may share your information with trusted service providers who assist in operating our business (such as secure hosting, case management systems, and SMS delivery providers). These providers are required to maintain confidentiality.

We may also disclose information when required by law or court order.

We do not sell your personal information.

Data Security

We recommend that all users of our site (and any site) be mindful of data security. No transmission of data over the internet is 100% safe from being compromised; please use encrypted services to share any sensitive information.

To that end, we provide clients with access to a third-party encrypted service for sharing secure documents and information. Please reach out to ryan@reddoortaxes.com to gain access to this communication method.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

Red Door Taxes Inc. 
1067 FM306 #307, New Braunfels, TX 78130 
ryan@reddoortaxes.com 
830-402-4152 
https://www.reddoortaxes.com